The Jos Electricity Distribution Company Plc has introduced a flexible debt repayment plan to help customers settle outstanding electricity bills across its franchise areas.
The company’s Head of Corporate Communications, Saratu Dauda-Aliyu, disclosed the initiative in a statement on Monday, stating that the framework aims to ease financial burdens while promoting transparent settlement of accumulated debts.
Customers metered under ongoing and past national or company-led metering initiatives will have verified outstanding debts migrated to newly installed meters, applying to those previously on estimated billing or with faulty meters.
The framework also applies to previously unmetered customers who accumulated electricity charges before meter installation, allowing them to review outstanding balances and validate debt profiles using available account records.
The repayment framework includes different payment structures depending on debt size, with non-metered residential customers owing up to N1 million required to pay N2,000 monthly.
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Metered commercial customers within the same debt range will pay N2,500 monthly, while those owing between N1 million and N2 million will repay N10,000 monthly.
Customers with debts between N2 million and N5 million must pay N20,000 monthly, while those owing between N5 million and N10 million must pay 30 per cent upfront and clear the remaining balance within six months.
Customers owing N10 million and above are also required to pay 30 per cent upfront, with outstanding balances settled within nine months under the structured framework.
JEDC encouraged customers to visit Debt Recovery Officers or Customer Service Officers at any office across franchise states to review, validate, and reconcile their debt profiles.
According to the Nigerian Electricity Regulatory Commission, distribution companies recorded an estimated N44.27 billion revenue loss in the latest reporting period due to gaps in billing and collections.
Distribution companies operating on the national grid also recorded a N51.17 billion revenue shortfall in December 2025, as disclosed in the regulator’s commercial performance factsheet.
Revenue shortfalls continue affecting the financial sustainability of electricity distribution companies, making collection improvement initiatives critical for sector stability.
The new repayment plan represents an effort to improve collections while maintaining customer relationships across JEDC’s franchise areas.
